Many patients ask if we offer money-back guarantees. We don’t. In our opinion, these programs represent a money-maker for clinics rather than a generosity toward patients. Why is this the case?
Generally speaking, clinics offering money-back guarantees seek to qualify and enroll patients who have the best chance for success so that the clinic will be unlikely to provide patient refunds. If you are above a specific age cut-off or have low AMH, high FSH, or a history of previous IVF treatment failures, you will typically be excluded from participating in a money-back guarantee program. If you are accepted, your agreement may allow the clinic to cancel your participation due to poor response to stimulation or other factors that may be discovered once the treatment process is underway.
Additionally, these programs do not typically cover the fees associated with your diagnostic work-up, medications, anesthesia, preimplantation genetic testing, and some IVF laboratory procedures such as ICSI, embryo biopsy, and cryopreservation.
Patients pay more to participate and, in theory, to “share” the financial risk. Assuming a single IVF cycle cost of $12,500, a 3-cycle money-back guarantee program costing a couple $32,000 would result in the following financial incentives for the clinic:
At ACFS, we simply cannot justify charging patients up to 3 times more than what they should have been paying for the service that was going to get them pregnant within 1-2 attempts anyway. We believe in offering a fair price for each cycle so that it can still be affordable if more than one treatment cycle is required. Furthermore, if you would qualify for a money-back guarantee because you are a lower-risk, good prognosis patient, you would almost certainly achieve a pregnancy within 1-3 IVF cycles at our center.
While we do not believe in money-back guarantees, ACFS continues to offer several other financial resources and incentives.
Our Scottsdale Fertility Clinic Location
8426 E Shea Blvd.
Scottsdale, Arizona 85260
Phone: (480) 860-4792
New Patient Referrals Fax: 480-946-9914
Routine Fax: 480-860-6819
Monday - Friday: 8:00 AM - 5:00 PM
Saturday – Sunday: Closed
If you're traveling north via the Loop 101 Pima Freeway towards our clinic, please be aware of significant delays, especially near the Shea Blvd. exit. We recommend allowing extra travel time to ensure you arrive relaxed and on time for your appointment. Your timely arrival helps us provide the best care for you and others. Stay safe and plan ahead!