Controversial Topics in Fertility Studies

The Truth About Money Back Guarantees

At Arizona Center for Fertility Studies, we do not offer a money back guarantee. This is for several reasons:

1. We believe that a money back guarantee is mostly a "marketing tool". Most patients will not qualify. Even if they qualify and are not successful, they will only get a portion of the money back. Generally, these "guarantees" are for the standard services of IVF and do not include the anesthesia, medications, lab tests, ICSI, AH, PGD/PGS and freezing fees (see cryo link) that are associated with the procedure. Clinics will only qualify patients that have the "best chance" of success.
2. It does not feel ethically right to us at ACFS to have a couple qualify and pay $30,000 plus dollars for a money back guarantee and get pregnant on the first attempt. Normally that one cycle would cost around $10,000, including ICSI and freezing; and they would then be out $20,000 plus dollars. We believe in a fair price for each cycle, where, if the couple needs to do IVF more than once, it is affordable.
3. We are confident in our experience and the expertise of our embryology lab that couples should have a good success with one or two attempts, either using their fresh or frozen embryos.

We are confident enough in our IVF program and committed to the success of our patients, that if you are not successful with two fresh attempts of complete IVF cycles (must include the transfer of embryos), as well as including the use of your frozen embryos, we will do a third cycle of standard of IVF, using your own eggs, at no charge. The third cycle would have to be done within a year so the laboratory testing would not be too old, and would not include anesthesia if needed for TVA, ICSI, AH, PGD/PGS, blastocyst transfer, embryo freezing and medications.